Refund policy
Returns, Exchanges & Refunds
We want you to love what you receive. If something isn't right, we'll make it right.
Final Sale
All promo and sale items are final sale. They can't be returned or refunded, only exchanged.
Returns (Full-Price Items)
- You have 30 days from delivery to request a return.
- Items must be unused, with tags attached and in original packaging.
- Proof of purchase is required.
- Return shipping is paid by the customer.
- To start, contact us through our Contact page. Returns sent without approval won't be accepted.
Exchanges
Exchanges are available within 14 days of delivery. The item must be unused, with tags attached and in original packaging. To exchange, return your original order once approved, then place a new order. Contact us through our Contact page and we'll walk you through it.
Refunds
- We'll notify you of the outcome within 2 business days of receiving your return.
- Approved refunds go to your original payment method within 10 business days. Your bank may take longer to post the credit.
- If you haven't received your refund 15 business days after approval, contact us.
European Union Orders
Customers shipping to the EU may cancel or return their order within 14 days of receipt, for any reason. Items must be unused, in original condition and packaging, with proof of purchase.
Questions? We're real people and we'll always do right by you.
